Twin Lakes TV Troubleshooting
Twin Lakes' remote guides are available below. To get to know your TV Remote better, choose the guide that depicts your specific remote below.
Volume Tip: The TV has a Volume Control and the STB (Set Top Box) has Volume Control. If the STB is set low, then the TV volume will have to be set high in order to hear. If the STB is set at 0, then the TV will not have any volume.
I cannot turn on/off my Set Top Box.
There is no red light.
I cannot change the channel.
I cannot bring up the Guide.
- Verify that the STB button on the top of the remote control is illuminated so that the remote will communicated with the STB.
- Verify that the batteries in the remote are charged and in good condition.
I am unable to get a signal.
Reboot (turn on and off again) your Set Top Box.
There is no picture on my TV and the light is on the digital box.
- Your TV Input settings may have been accidentally changed. Use the remote control that came with your TV to change the Television inputs. Scroll through the button on your TV's remote. It may be called "Input", "Source", or "A/V".
For a Standard Definition Picture Tube TV:
Check to ensure your TV is tuned to Channel 3.
Verify that it's currently set for the composite input mode you are trying to control. The inputs include: "AV1", "AV2", "Video 1", "Video 2", "HDMI 1", or "HDMI 2".
Verify that it's currently set for the input mode you are trying to control. The inputs include "HDMI", "Component", or "Color Stream."
Caller ID is not appearing on my TV screen when the telephone rings.
Verify that you are subscribed to Caller ID from Twin Lakes. If you do not have Caller ID, please contact your local Twin Lakes business office to subscribe.
Closed-Captioning: For Closed-Captioning questions or issues, please contact Twin Lakes. For immediate assistance, please call 931.268.0281 or email Networking@twlakes.coop Please send written requests to Twin Lakes, ATTN: Networking, P.O. Box 67,
Gainesboro, TN 38562
If none of the above solutions fix your issue, please contact Technical Support to get assistance with your issue.
|Location||Tech Support Numbers|
|Baxter, Cookeville South||858-6065|
|Location||56K Modem Number|
|Baxter, Cookeville South||858-5600|