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Troubleshooting Page
Before you call tech support here is a list of common solutions:
Problem: I was connected and now I keep getting a message "Cannot display page."
+Solution 1:
This may be from a loss of power or signal. Your computer, modem or router may need to be restarted.
Please disconnect power from your modem and/or router. Restart your computer, then apply power to your modem and/or router.
+Solution 2:
If your computer is connected to a router, click on the support links for the respective manufacturer (Linksys, D-Link, Microsoft, Belkin, Netgear, IOGear)
+Solution 3:
If your computer is directly connected to the ADSL modem: Click here
+Solution 4:
Review our Frequently Asked Questions
If these solutions don't fix your problem, call tech support
